IBEDC customer care number and whistle blower hotlines are the tools users can use to relate with the IBEDC officials or to report any suspected and crime operation.
In this article, we have list all the official IBEDC customer care number and available whistle blower hotlines. We have also discuss a brief history of IBEDC, its operation and regulations.
Ibadan Electricity Distribution Company (IBEDC) is the largest electricity distribution company in Nigeria.
IBEDC have a strong technical partner MERALCO, the largest power distribution company in the Philippines helping to ensure they meet their target objectives.
IBEDC are a focused and customer-friendly institution, satisfying customers is the fulcrum of the distribution, marketing, and billing operations. They are determined to be the best distribution company in the country and this vision is entrenched in the values of the company.
IBEDC Customer Care Number & Whistle Blower Hotlines.
IBEDC Headquarters Address:
Capital Building, 115 MKO Abiola Way (former Ring Road), Ibadan, Oyo State.
List Of IBEDC Customer Care Number :
Tel:
+234 7001239999
+234 9039000065
+234 9053698850
+234 9053698851
Email: customercare@ibedc.com
Facebook: ibedc.ng
Twitter: @ibedc_ng
Please send us an email at customercare@ibedc.com or call our helpline 09039000065|09053698851.
Thank you. https://t.co/Ycb1gwn3kY
— IBEDC (@IBEDC_NG) September 4, 2015
IBEDC Whistleblower Hotlines
Stop energy theft and vandalism today
If you know or suspect anyone of meter tampering or energy theft, kindly call the number or send an email to the whistleblower contact below:
Tel: +234 8056998751
+234 8078603774
Email: audit@ocean-ms.com
NERC Regulations
The Nigerian Electricity Regulatory Commission is committed to ensuring the protection of electric power consumers’ rights in the provision and use of electricity services in Nigeria.
Find below documents that concern Customer Service regulations, standards and procedures, tariffs and general electricity issues:
- Customer Complaints Handling Standards and Procedures: Click here to download PDF
- Connection And Disconnection Procedures for Electricity Services:- Click here to download PDF
- Customer Service Standards of Performance for Distribution companies:- Click here to download PDF
- Meter Reading, Billing, Cash Collections and Credit Management for Electricity Supplies:- Click here to download PDF
IBEDC Brief History and Operation
IBEDC formally came into existence on 1st November 2013 as part of the unbundling of the electricity sector. They cover the largest franchise area in Nigeria, made up of –Oyo, Ogun, Osun, Kwara and parts of Niger, Ekiti, and Kogi states.
To ensure effective and competent management of such a large network, they organized into five regions, namely Oyo, Ibadan, Osun, Ogun & Kwara regions, the regions are made up of Business Hubs. Each region is manned by a Regional Head and supported by Regional Commercial and Technical Managers.
They are a focused and customer-friendly institution, satisfying customers is the fulcrum of the distribution, marketing, and billing operations. They are determined to be the best distribution company in the country and this vision is entrenched in the values of the company.
IBEDC has brought together a team of driven and professional individuals who are resilient and performance-driven. The ethos is a culture of open communication and oneness.
IBEDC corporate head office is in Ibadan, the capital of Oyo state.
IBEDC Board of Directors’ Directory
Dr. Olatunde John Ayeni – Chairman
Mr. Kingsley Ehi Okunbo – Director
Mr. Alex Okoh / Mr. Yunana Malo (Alternate) – Director
IBEDC Application forms
Please find below IBEDC Application forms
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