How to thank a client in real estate is a way forward in this drill. The business of a real estate is a huge task that needs one to be more than just innovative and thoughtful! A real estate agent is one who needs to keep a smart relationship always with his clients. This, when it is done, definitely has the growth potentials to expand the limits of your businesses.
The ROI when you thank your customers is inextricably linked to the ROI of word-of-mouth marketing. And when it comes to small- to medium-sized businesses’ toolkits, word-of-mouth marketing is a shiny power drill among screwdrivers.
When sending customers handwritten thank-you cards, follow these tips to ensure your efforts reap the most positive response possible:
- Don’t use a red pen! It’s the equivalent of sending a “shouting” email in all caps. Blue or black ink is ideal. But if you’re a purple glitter gel pen kind of person… well, your sparkly message will probably make your customer smile.
- Do use note cards or stationery that reflects your business. If you’re a vet clinic, keep it playful with paw-printed cards. If you’re an architectural firm, reflect your image with minimalist, artful cards. A postcard does the trick, too.
- Don’t make excuses for your handwriting! If your second-grade teacher wrote “see me” on your handwriting homework, whatever. “Good” penmanship is overrated — as long as your note is legible, that’s what matters. Your handwriting is unique, which makes a personal note feel even more special and “real” to the recipient.
- Do respond in a timely fashion. It’s called “snail mail” for a reason, but it’s best not to wait so long that your customer forgets having done the thing you’re thanking them for.
- Don’t include anything overly promotional, like coupons or business cards. The point is to convey genuine gratitude, not to promote your business (that happens as a natural side effect). Stickers are A-OK, though.
- Do showcase your company’s personality! If smiley faces and emoticons (or cat doodles, or a crayon drawing from your kid) are in line with your brand, by all means, include them.
- Do include a little something extra when the situation merits it! Send a token of appreciation along with your note. Depending on the occasion, we send a book, stickers, a T-shirt or even baked goods.
Read Also: Useful Steps to Start Real Estate Business in Nigeria
How to Thank a Client in Real Estate
Thank you notes are a simple but powerful way for real estate agents to show their appreciation to their clients.
A well-written thank you note can not only express gratitude, but also strengthen the relationship between the agent and their client. So, this content will be settling the need to know how to thank a client in real estate and thereby make your business one of the strongest in the rooms filled with realtors!
Send by Post
A thank you note makes the perfect welcome message for your client’s new home.
Personalize the Note
Bring in specific details about why you liked working with the client and why you’re excited that the individual has a dream home now. Don’t worry if you’re not great with words. The note can be simple, as long as it’s heartfelt. The gesture is what matters here.
Remind the Client you’re Available
Your note’s purpose should not be generating new business. Remember that the thank you note expresses gratitude to your client for working with you. However, you can include a short reminder that you can assist family and friends with future real estate needs.
Examples of Thank-You Notes
- Thank you for entrusting me with the important task of helping you find your dream home. It was a pleasure to be able to assist you through what can often be an overwhelming process. From finding the right neighborhood, to scheduling showings and navigating negotiations, I am so pleased that together we were able to make it a smooth and successful journey.
- Thank you for choosing me as your real estate agent. I truly appreciate your confidence in my skills and expertise, and am thrilled to have been part of such an important journey. From the very beginning, when we started discussing your needs and priorities, right up to closing day, it has been a pleasure to work with you and help support you.
- Thank you for being such a wonderful client. Your positive attitude and willingness to work together made the process of finding your new home a joy. You were always open to new ideas, never hesitant to ask questions, and willing to explore every avenue in search of the perfect property. Your trust in me as your real estate agent was incredibly meaningful, and I am so glad that we were able to come out the other side with such a great result!
- Thank you for being such a great partner throughout the process of buying your new home. I truly appreciate your confidence in my skills and expertise and am grateful that we were able to work together so well throughout this journey. From taking the time to discuss all of your needs and priorities, to scheduling showings, negotiating contracts, and walking through closing day, I am so pleased that we were able to make this entire experience seamless and successful.
- Thank you so much for your patience and understanding during the difficult process of selling your property. Your unwavering support throughout this entire journey was nothing short of invaluable. You showed a great deal of resilience in facing various negotiation challenges and other obstacles that came up along the way, always remaining confident that we would find the right buyer and secure a fair deal.
- Thank you for your kind words and referrals. Your confidence in my abilities means a lot to me, and I truly appreciate your support. It is because of clients like you that my business continues to grow and thrive. Thank you again for your trust and endorsement!
- Thank you for your trust and support throughout the process of selling your property. It was a pleasure to work with you and I am grateful for the opportunity. From start to finish, you showed an unwavering commitment to finding the right buyer. You thoughtfully considered each step of the process, from pricing strategies to negotiating contracts, never shying away from the difficult decisions that needed to be made. I am so thankful for your trust in me and my skills.
