How to Check First Bank Account Number

1. Using USSD Code

The USSD code is a quick and easy way to check your First Bank account number without needing an internet connection. This method is particularly useful for those who do not have access to the internet or prefer a fast solution. Here’s how you can retrieve your account number using the USSD code.

Steps to Check Account Number via USSD

1. Dial the USSD Code: On your mobile phone, dial *894#.
2. Select ‘My Bank’: From the menu options that appear, select ‘My Bank’. This option may be labeled differently on some devices, so look for options related to account information or services.
3. Choose Account Number Option: Select the option that allows you to check your account number. This is typically labeled as ‘Account Number’, ‘Account Info’, or similar.
4. Receive SMS: Within a few seconds, you will receive an SMS containing your account number.

Tips for Using USSD

• Ensure the phone number used to dial the USSD code is linked to your First Bank account. The USSD service is tied to the phone number registered with your bank.
• If you encounter any issues, such as not receiving the SMS, try again or contact First Bank customer support for assistance.
• Keep your phone charged and ensure you have adequate network coverage to avoid interruptions during the process.

Advantages of Using USSD Code

• Convenience: Accessible from any location at any time, making it ideal for quick checks.
• No Internet Required: Perfect for users without internet access or in areas with poor internet connectivity.
• Cost-Effective: Minimal charges apply, making it an economical option.

2. Using First Bank Mobile App

The First Bank Mobile App is a user-friendly platform that offers a comprehensive range of banking services, including checking your account number. This method is suitable for customers who have smartphones and internet access. Here’s a detailed guide on how to use the mobile app to find your account number.

Steps to Check Account Number via Mobile App

1. Download and Install the App: If you haven’t already, download the First Bank Mobile App from the Google Play Store or Apple App Store. Ensure you download the official app by checking the developer’s name and reviews.
2. Open the App: Launch the app on your smartphone.
3. Login: Enter your login credentials, which typically include your username and password. If you haven’t registered for mobile banking, you may need to do so first.
4. Navigate to Account Details: Once logged in, navigate to the ‘Accounts’ section. This is usually found on the main dashboard or in the menu options.
5. View Account Number: Your account number will be displayed along with other account details such as your account balance and recent transactions.

Tips for Using the Mobile App

• Ensure Internet Connectivity: A stable internet connection is necessary to use the app effectively.
• Update the App Regularly: Keep your app updated to the latest version to ensure you have access to all features and security updates.
• Secure Your Login Credentials: Keep your username and password confidential to prevent unauthorized access.

Advantages of Using the Mobile App

• User-Friendly Interface: Easy to navigate and check not just the account number but also other banking details.
• Additional Features: Access to various banking services like transfers, bill payments, and more.
• 24/7 Access: Check your account number at any time, from anywhere.

3. Visiting a First Bank Branch

For customers who prefer face-to-face interactions, visiting a First Bank branch is an effective way to check your account number. This method provides the opportunity to get personalized assistance from bank representatives. Here’s how you can retrieve your account number at a branch.

Steps to Check Account Number at a Branch

1. Locate the Nearest Branch: Find the nearest First Bank branch using the bank’s website or a quick internet search.
2. Visit the Branch: Go to the branch during working hours. First Bank branches are typically open from 8:00 AM to 4:00 PM, Monday to Friday.
3. Approach Customer Service: Head to the customer service desk or help desk.
4. Request Assistance: Inform the bank representative that you need to check your account number.
5. Provide Identification: You will need to provide a valid means of identification, such as a national ID card, driver’s license, or international passport, for verification purposes.
6. Verification Process: The bank representative will verify your identity by cross-checking the provided ID with their records.
7. Receive Account Number: Once your identity is confirmed, the representative will provide you with your account number.

Tips for Visiting a Branch

• Carry Valid Identification: Ensure you bring a valid ID to avoid any delays.
• Visit During Off-Peak Hours: Visiting during off-peak hours (early morning or late afternoon) can help you avoid long wait times.
• Prepare Necessary Information: Have your personal information, such as your full name and date of birth, ready to facilitate the verification process.

Advantages of Visiting a Branch

• Personalized Service: Direct assistance from a bank representative ensures that your issue is resolved promptly.
• Security: Ensures that your information is securely handled and verified.
• Access to Other Services: You can inquire about other banking services and address any additional concerns during your visit.

4. Checking Your Bank Statement

Your account number is also listed on your bank statements. If you have access to past bank statements, either in print or digital format, you can easily find your account number. Here’s how to do it.

Steps to Check Bank Statement

1. Printed Statement

• Locate a Recent Statement: Find any printed bank statement you have received from First Bank.
• Check the Header Section: Your account number is usually displayed at the top of the statement, along with your name and other account details.

2. Email Statement

• Open Your Email: Access the email account where you receive statements from First Bank.
• Search for Statements: Use keywords like “First Bank statement” to locate emails from the bank.
• Open a Statement: Open a recent email statement.
• Check the Header Section: Your account number will be displayed at the top of the email statement.

3. Online Banking Statement

• Log in to Online Banking: Go to the First Bank online banking portal and log in with your credentials.
• Navigate to Statements: Find the section for statements or transaction history.
• Download a Recent Statement: Download any recent statement.
• Check the Header Section: Your account number will be displayed at the top of the statement.

Tips for Checking Bank Statements

• Organize Your Statements: Keep your bank statements organized and accessible for easy reference.
• Ensure Email Security: Use a secure email account to receive and store your bank statements.
• Regularly Check Statements: Regularly review your bank statements for any discrepancies or unauthorized transactions.

Advantages of Checking Bank Statements

• Easy Access: If you regularly receive statements, this can be a quick way to find your account number.
• Record Keeping: Ensures you have a record of your account number and other transactions for future reference.
• Multi-Format Availability: Available in both print and digital formats for your convenience.

5. Calling Customer Service

Another method to retrieve your account number is by calling First Bank customer service. This option provides direct assistance from a bank representative over the phone. Here’s how to do it.

Steps to Check Account Number via Customer Service

1. Dial Customer Service: Call First Bank customer service on 0700FIRSTCONTACT (0700-34778-2668228).
2. Follow the Prompts: Listen to the automated menu and select the option to speak with a customer service representative.
3. Verification Process: Be prepared to answer security questions to verify your identity. You may be asked to provide your full name, date of birth, and any other relevant information.
4. Request Account Number: Once verified, inform the representative that you need to check your account number.
5. Receive Account Number: The representative will provide you with your account number over the phone.

Tips for Calling Customer Service

• Call During Business Hours: Call during First Bank’s business hours to ensure prompt assistance.
• Have Your Information Ready: Have your personal information and any relevant details ready for the verification process.
• Use a Secure Line: Make the call from a secure phone line to ensure the confidentiality of your information.

Advantages of Calling Customer Service

• Immediate Assistance: Get help directly from a customer service representative.
• Security Verification: Ensures your information is protected through the verification process.
• Personalized Support: Ability to ask additional questions and get personalized support.

6. Using First Bank Online Banking

First Bank’s online banking platform provides a convenient way to check your account number along with other account details. Here’s how to use online banking to find your account number.

Steps to Check Account Number via Online Banking

1. Visit First Bank’s Website: Go to the First Bank official website.
2. Log in to Online Banking: Click on the online banking login portal and enter your login credentials (username and password).
3. Navigate to Account Information: Once logged in, navigate to the section that displays your account information.
4. View Account Number: Your account number will be displayed along with other account details such as your account balance and recent transactions.

Tips for Using Online Banking

• Ensure Internet Security: Use a secure internet connection and avoid using public Wi-Fi to access your online banking account.
• Keep Login Credentials Safe: Keep your username and password confidential and avoid sharing them with anyone.
• Update Browser Regularly: Ensure your web browser is up-to-date for security and compatibility with the online banking portal.

Advantages of Using Online Banking

• Comprehensive Access: View all your account details and perform various banking transactions online.
• 24/7 Availability: Access your account information at any time, from anywhere.
• Secure Platform: Enhanced security features to protect your information.

7. Checking Your Cheque Book

If you have a First Bank cheque book, your account number is printed on each cheque. Here’s how you can find it.

Steps to Check Account Number via Cheque Book

1. Locate Your Cheque Book: Find your First Bank cheque book.
2. Open a Cheque: Open to any page of the cheque book.
3. Identify the Account Number: Your account number is usually printed at the bottom of each cheque, along with other details such as the cheque number and bank sort code.

Tips for Checking Cheque Book

• Keep Cheque Book Safe: Store your cheque book in a secure place to prevent unauthorized access.
• Verify Cheque Details: Ensure all details on the cheque are accurate and up-to-date.

Advantages of Checking Cheque Book

• Instant Access: Quick and easy way to find your account number.
• Multiple Checks: Each cheque in the book contains your account number.

8. Using First Bank ATM

You can also check your account number at a First Bank ATM. This method is straightforward and convenient for those who frequently use ATMs. Here’s how to do it.

Steps to Check Account Number via ATM

1. Visit a First Bank ATM: Go to the nearest First Bank ATM.
2. Insert Your ATM Card: Insert your First Bank ATM card into the machine.
3. Enter PIN: Enter your PIN to access your account.
4. Select Account Information: Navigate to the option for ‘Account Information’ or ‘Account Balance’.
5. View Account Number: Your account number may be displayed on the screen or printed on the receipt along with your account balance.

Tips for Using ATM

• Use a Secure ATM: Choose ATMs located in secure and well-lit areas.
• Keep Your PIN Confidential: Do not share your PIN with anyone and cover the keypad while entering it.
• Collect Receipts: Always collect your receipt and dispose of it securely if it contains sensitive information.

Advantages of Using ATM

• Convenient Location: Access your account information from any First Bank ATM.
• Immediate Information: Get your account number and other details instantly.

Conclusion

Knowing your First Bank account number is crucial for managing your finances efficiently. Whether you prefer using digital methods like USSD codes, mobile apps, and online banking, or traditional methods like visiting a branch or checking your cheque book, First Bank provides several convenient options to retrieve your account number. Choose the method that best suits your needs and preferences to ensure you always have access to your account information.

By following these detailed steps, you can easily find your First Bank account number and continue to enjoy seamless banking services. Remember to keep your account information secure and always verify details through official channels to prevent fraud and unauthorized access.